Where there's no software problem: betas

Writing about Apple software quality woes, Michael Simon makes some really good points in his latest piece for Macworld. There’s something really problematic about the opening paragraph however:

Twice over the past month I’ve had to erase and restore my iPhone. Both times were related to an attempted install of the iOS 9.3 Public Beta; instead of upgrading my phone with Night Shift, secure Notes, and better News, I got stuck in an endless Apple logo loop that required plugging into the dreaded iTunes and wiping my drive.

Craig Federighi and Eddy Cue were recently on The Talk Show with John Gruber and argued that because more people are installing the software on day one more than ever, that this is one of the challenges that Apple has to contend with with regard to software quality. That was nonsense because it’s Apple themselves that are releasing more than ever, being more aggressive with upgrade prompts than they’ve ever been, and arguable seeking more users than ever. What Simon has to say about the betas being an indication of software quality is equally nonsense because they’re betas: the fact that his install failed is actually what betas are supposed to do. It’s fine that these problems crop up in the betas, the problem is that they also make it to the final build.